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The monthly pass issue
We have experienced lately that some of our customers and some friends from within the billiard community have asked the question, why it was not possible to have access to the Kozoom website for one month only.
The website with all its features is a huge enterprise and needs to be thoroughly thought through and planned. Part of that planning also contains the financial securing of the website. Any enterprise is of course only able to survive if the figures at the end of the day show a positive result. In other words: The shorter the period of access is that we would grant to our viewers, the more expensive we would have to make it. This website is not meant to be a pay-per-view site, it is built on a subscription model instead.
The monthly premium pass is based on calculations that only work if the customer renews his premium pass at least for another month. Otherwise, the costs for the monthly premium pass would have to be recalculated and raised considerably. In order to be able to continue and provide the best quality possible to our clients at reasonable prices, we would prefer to keep the system as it is and make sure that all friends and members understand that for the above reasons it is NOT possible to get access for one month only with a monthly pass with automatic renewal. The minimum time for the monthly pass is TWO MONTHS!
But seriously: It is all just a matter of timing, isn’t it. Looking at the calendar this year, there is no month that a user would remain “dry” since there was no event. With all Euro-Tours, European Championships and the European Open, there is action going on almost throughout the whole year. Therefore, the best move for you and for us is the annual premium pass. The more subscribers we can get the better we can do our job. We can even extend our coverage and launch new projects. Together with our customers, we will revolutionise the sport!
We hope this explains the situation a bit better and gives you a quick inside view into our policy.
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